+ Support

Support by engineers, not by scripts.

Every Amobiq product is backed by direct access to the people who built it.

Commissioning support

During go-live, our engineers are available on-site or remotely to ensure a smooth transition. We stay until the system is stable and your team is confident.

Troubleshooting & technical assistance

When something needs attention on a live site, you reach a named engineer who knows the product. Response within one business hour for live-site issues.

Documentation & spare parts

Full technical documentation, wiring diagrams, maintenance schedules and spare parts are available. Standard parts ship within 48 hours.

Remote diagnostics

Fleet Manager provides live diagnostics data. Our team can access this remotely (with your permission) to diagnose issues without an on-site visit in most cases.

+ How to reach us

Direct contact with one of our engineers

For live-site issues, call the support line directly. For non-urgent matters, email us and expect a response within one business day.

Support line (live-site issues)

+32 3 000 00 01

Email support

support@amobiq.com

Head office

Lier, Belgium